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Two Decades of Exceptional Hot Water Supply Leads to Like-for-Like State Water Heaters Replacement for a Virginia Apartment Complex

A 28 unit apartment complex in Arlington Virginia turned to State Water Heaters to provide a like for like replacement for their nearly 20 year old water heater. Their new State Ultra Force® commercial water heater will provide hot water for another two decades or more.

For nearly 20 years, the State Water Heaters Ultra Force® (SUF) commercial water heater served an Arlington, Virginia apartment complex well. When it came time to replace the unit, the building owners turned back to State for a brand new SUF unit. The previous unit provided ample hot water for bathrooms, kitchens, laundry facilities and more to 28 units over the last 18 years, so it was an easy decision to stick with the State Ultra Force unit.


“This unit is warrantied for three years, so to see this unit last for close to 20 years is truly astonishing,” said Matt Baranuk, State commercial segment development leader. “The longevity of this unit is a testament to State’s legacy of lasting durability and the high quality of our water heating technology. We’re thrilled that the unit performed so well that they decided to do a like-for-like replacement. We’re confident that the new unit will meet their needs for many years to come.”


It is anticipated that by 2026, the U.S. Department of Energy (DOE) will require all commercial water heating units to have condensing technology. Users can install the SUF commercial water heater knowing it will not only possess high-level performance thanks to cutting-edge features designed for optimal performance but also will meet local and national regulations as they continue to evolve. 

Case Notes

Location: Arlington, VA

Products Used: One State 100-gallon Ultra Force® (SUF) Commercial Water Heater

Products Overview: 

The Ultra Force tank type water heater achieves top performance and benefits at lower turndown ratios. Each model within the Ultra Force family of products has been engineered to achieve the highest efficiency possible at the minimum firing rate. The State Ultra Force Commercial Water Heater features:

  • High-efficiency modulating pre-mix powered burner • An intelligent control system with LCD display 
  • iCOMM™ Connectivity Platform provides detailed diagnostic fault notifications and fault histories for each water heater and lets users control the set point and differential of their water heaters straight from the State Water Heaters app.
  • Submerged combustion chamber with helical heat exchanger coil
  • Direct spark ignition
  • System allows direct or power direct vent runs
Modulating Ultra Force™ High Efficiency Power Vent

Beyond this, new features offer numerous benefits for contractors and users alike. The components inside the unit are durable and made to last. With a corrosionresistant tank, the unit will withstand the test of time. The iCOMM™ Connectivity Platform also provides users with detailed diagnostic fault notifications, allowing building managers to quickly schedule maintenance as needed. The platform allows for control of the set point and differential directly from a smartphone.


“When there is only one unit powering the entire complex, it’s essential that the unit performs well consistently, which is why we recommended sticking with the State Ultra Force water heater for this installation,” said Patrick Fulford, Ferguson manager. “Our unique 24/7 Commercial Water Heater Express Response service empowered us to replace the unit with minimal disruptions to the hot water supply. Through this service, customers in select cities can contact Ferguson for a last-minute replacement and we deliver the water heater within two hours, day or night. Along with delivery, we haul away the old unit and place the new water heater where it will be installed.”


Distributor: Ferguson Patrick Fulford, Manager, Mechanical Solutions

Modulating Ultra Force™ High Efficiency Power Vent

The full line of State Modulating Ultra Force™ High Efficiency Power Vent condensing water heaters has been designed to provide years of dependable service and feature industry leading technology. Models are available from 120,000 to 500,000 Btu/h and all deliver thermal efficiencies of 95% and higher. The unique helical coil heat exchanger limits weld joints for optimal service life while maximizing heat transfer. Modulating Ultra Force High Efficiency Power Vent is an industry leader in high efficiency commercial water heating. The current modulating models adjust firing rate to the specific demand further increasing efficiency and money savings.



Read more about the Modulating Ultra Force™ High Efficiency Power Vent